Terms & Conditions
By using our website and/or placing an order with Flow Style LTD. you are deemed to accept and adhere to our Terms and Conditions.
Any information found on our website is intended for guidance purposes only. The website, price and availability of information is subject at our discretion to change without notice to you. Any such changes will apply to subsequent orders by you. However we provide a service to you as well as links to other websites on an "as is" basis. We make no representations or warranties of any kind (except when we are dealing with you as a consumer as defined in Section 12 of the Unfair Contract Terms Act 1977), express or implied, with respect to our website or the information, content, materials or products included in our site including without limitation, warranties of merchantability and fitness for a particular purpose. In addition, we do not represent or warrant that the information accessible via this website is accurate, up to date, uninterrupted or error free. You hereby expressly warrant that you are satisfied as to the suitability of the goods for your own specific purposes and that they are not sold to you on a trial basis.
Payments are made using an approved secure system and card details will not be retained in the system once the order has been processed.
Your Personal Data is required in order to make a booking so we can contact you should there be a problem. Please make sure you have entered all required information correctly.
Vouchers, Discount Codes and Offers
Vouchers are subject to our terms and conditions.
Vouchers can only be used once and can only be used with an order equal to or greater than the vouchers value.
Vouchers are non refundable.
Vouchers are subject to verification upon placing an order.
Only one discount code can be used per order.
Media codes must be entered in the discount code box at the checkout.
All offers are time bound, expiry dates specified.
Minimum spends apply.
Codes cannot be used in conjunction with any other offer. When specified offer products must be added to basket for discount to apply.
Order Cancelation and Returns
Orders can be cancelled 7 days after they have been placed, provided the items are returned, with an enclosed returns form, in their original unused condition.
Vouchers cannot be returned however.
For returns information see ours returns policy.
Coaching Course Bookings & Cancelation
If your stated date is unavailable, we will offer alternatives. If an alternative date cannot be agreed we will refund 100% of your course fees.
Cancellations by the client before 14 days to the course commencing are refundable minus a 20% administration charge.
Cancellations by the client within 14 days to the course commencing are transferable but non refundable.
Flow Style will always try to make sure your day goes ahead as planned. In the unforeseen event of a course cancellation for any reason, Flow Style LTD. will refund 100% of course fees or offer a course date transfer.
PORC has an entry fee of £5 or £3 for under 18's. Flow Style or our coaches are not responsible for entry fee payment which must be payed to an official on the day.
Uplift services are not always available, if you would like to use the uplift service with our session please get in contact with us prior to booking to ensure booking a date when the uplift is available.
The uplift at PORC cost £5 for 10 runs which is payable on the day to the official of the venue.
Important Course Information
Flow Style accepts no liability for personal accident, loss or damage to personal equipment of clientele participating on a coaching course.
Flow Style will endeavour to teach in safe areas and on suitable terrain however, risk of serious injury or death does exist, you take part at your own risk and have the option to withdraw from any activity at any point should you feel uncertain about proceeding.
Flow Style recommends that all participants take out personal accident insurance.
Participants must abide by the rules laid down by the instructor at the present time.
Medical and Fitness
When booking a course it is your responsibility to make sure you and all participants are at the minimum riding ability required stated in the course information. Flow Style reserves the right to stop any session without a refund should the instructor deem the rider either dangerously unprepared or to have provided inaccurate information regarding their riding ability causing danger to themselves and others.
Participants must be medically fit to take part all mountain bike activities, you are required to read and tick the Rider Declaration when booking a course.
It is your responsibility to make sure your bike is both serviceable and safe, bikes checks will be carried out by the instructor prior to the course commencing.
Personal protective equipment – Helmets and gloves must be worn at all times, knee pads are highly recommended on all courses.
Flow Style gives basic information in order for you to get the venue where your course will take place. It is your responsibility to ensure you get to the venue on time. If you have any doubts about the meeting point, please ensure you contact us prior to the course commencing.